Quality of Service Questionnaire Quality of Service Questionnaire Lydian Care is committed to improving our care service, a part of this includes the ongoing review of the Quality of Service we provide. please complete the below questionnaire detailing a series of questions relating to the Service that we provide to you and your organization. Your responses will be sent directly to Fiona Kane Registered Manager for Lydian Care. Name(Required) First Last Email:(Required) ensure your email is entered correctly - you will receive a completed copy of this form.Date form completed:(Required) DD slash MM slash YYYY 1. Do you work with the Lydian Care team on a regular basis?(Required) Yes No 1.2 Are you familiar with who to contact?(Required)Please detail who you would contact within Lydian Care.2. Overall, how satisfied are you with the support and assistance you receive from our organisation?(Required)On a scale of 1 being poor and 10 being excellent please select. 1 2 3 4 5 6 7 8 9 10 Comments(Required)3. How would you rate the quality and standard of care being provided by Lydian Care at this time?(Required)On a scale of 1 being poor and 10 being excellent please select. 1 2 3 4 5 6 7 8 9 10 Comments(Required)4. Do you feel the Lydian Care team promptly respond to queries or concerns you have?(Required)5. Do you feel Lydian Care deal with your queries or concerns in a professional and friendly manner?(Required)6. Do you have any suggestions or improvements that would help us improve the service we provide?(Required)Signature(Required)Please either draw using the pen with your mouse or if you are completing on your mobile or handheld device use your finger or stylus to sign your name.
