Please evaluate and confirm the risk rating assigned to this client. This is an internal rating and not to be shared with the client.
RED – High - Service users who do not have support networks that could take on any aspect of domiciliary care calls and all care calls are critical, e.g. personal care, medication administration, meals.
AMBER – Medium - Service users who would be able to cope without a call temporarily or a reduction in call length due to support networks who could carry out part of care calls. The care being undertaken by a member of their support network should be clearly communicated.
GREEN Low/Minimal - Service users who receive task calls – cleaning, laundry and shopping. These could be moved to another day, frequency reduced or canceled if family/carers can carry them out. Service users who receive sitting services. These should be considered for removal or reduction in time unless it is part of a protection or risk management plan and the removal of service could lead to significant harm to service users or care.
